Articles

Print to PDF dialog box with unreadable texts

After an update of Windows 10 operating system, an error may occur in the File menu -> Print to PDF dialog box: the text appearing are unreadable. This may happen when a default printer is not selected and/or it is the "Microsoft Prinft to PDF" printer.

The issue appears as on the following screenshot:

PrintingDialogue1_eng.png

To solve this issue you need to set up a physical or virtual printer as default. Microsoft Print to PDF can NOT be used as a default Windows printer.

Solution #1

  1. Make sure ARCHLine.XP is not running.
  2. Set up a physical printer (or the Microsoft XPS Document Writer) as the default Windows printer device.
  3. Start ARCHLine.XP; if you open the print dialog box in ARCHLine.XP now you will see that the texts appear normally.

 

Solution #2

If Solution #1 does not solve the issue, please install a PDF printer, for example the free PDF printer from BullZip.

BullzipPDFPrinterInstallation.png

  1. Download the Bullzip PDF printer driver installer.
  2. Install the downloaded driver.
  3. Make sure ARCHLine.XP is not running.
  4. Make the Bullzip PDF printer default. (Follow steps of "Solution #1").
  5. Start ARCHLine.XP; if you open the print dialog box in ARCHLine.XP now you will see that the texts appear normally.